I had a logo in the system, and I have uploaded a new logo, but the old logo is still showing. How can I fix this?

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I had a logo in the system, and I have uploaded a new logo, but the old logo is still showing. How can I fix this?

If you have uploaded a new logo but are still seeing the old logo, it is likely the file uploaded with no issues, but your computer may be displaying an image from the cache memory.  The cache is memory on your computer that stores data from previous internet sessions to help speed up loading of web pages.  You will have to clear the cache in order to see your newly uploaded image displayed. 

Instructions on how to clear the cache can vary depending on the browser and browser version you are using.  Click here for instructions on clearing the cache from various browser typesIMPORTANT NOTE:  These instructions show how to clear your cache and your cookies – you may not want to clear your cookies, so read the instructions carefully and follow the steps to clear the "cache" or  “Temporary Internet Files” only.

 

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