Why can’t I open the folders on the home page (the Manager Manuals and Resources and Employee Manuals and Resources)?

These are not folders per se, but labels. The Employee Manuals and Employee Resources labels will show for all users from your organization, and the Manager Manuals and Manager Resources labels will show for admins and any users who have access to see them. You are not able to click on them. If there is no content inside the labeled areas, there is nothing you can do with them. Any content available will show as a link under the label, and the content will open when the link is clicked.

If you have any additional questions or need further assistance, please contact us at policysupport@cusolutionsgroup.com