Our organization name has changed. What do we need to do?

If your organization name has changed, please send an email to policysupport@cusolutionsgroup.com to notify us of the change.  Please also notify us if your email address has changed so we can ensure you receive information and updates related to HR Suite.

1. We will update your organization name for you on HR Suite (or you can do this yourself through the ADMINISTRATION area).  Click here for written instructions.
2. If your email has also changed, you will need to go into you user profile and update your own email address (and user name, if it is your email).  We won't update your user profiles unless specifically requested to do so.
    
3. Any previously published manuals will still have your old organization name on them – the published manual is a point in time document, so there isn’t any way to update this. You will have to republish in order to see the new organization name.
    
4. If you have the organization name in your customized policies, you can use the SEARCH feature in the Working Manual to see which policies include the organization name. For any policy, you can use the find/replace function to update the credit union name. If you would like this done globally, you can send a request to policysupport@cusolutionsgroup.com. 

If you have any additional questions, please contact the support team at policysupport@cusolutionsgroup.com.